Your Privacy Matters

At Kelowna Shockwave, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.

Information We Collect

We may collect personal information such as:

• Your name, phone number, and email address
• Medical history or details relevant to your treatment
• Appointment preferences and communications
• Payment and billing information (processed securely)

How We Use Your Information

We use the information you provide to:

• Schedule appointments and provide personalized care
• Communicate with you about services or follow-ups
• Process payments and maintain internal records
• Improve our services and website functionality

Data Security

All personal information is stored securely and accessed only when necessary to provide service. We do not sell, rent, or share your data with third parties unless required by law or with your explicit consent.

Third-Party Tools

Our website may use third-party tools (such as contact forms, booking plugins, or analytics software) to enhance your experience. These tools may collect basic usage data. We ensure that any third-party service we use follows strong privacy and security practices.

Your Consent

By using our website or booking services, you consent to the collection and use of your information as described in this policy.

Access and Updates

You may request access to your personal information at any time. If your information changes or you wish to have it removed, please contact us and we will update or delete it as requested, subject to any legal or regulatory obligations.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions or concerns about this policy or how your information is handled, please contact us at:

Email: support@kelownashockwave.ca
Location: Kelowna, BC